Arnab SinhaOct 23, 20141 minIs Your Customer Grateful to you?It has become very important to have satisfied customers in these times of intense competition. Every company wants to have as many...
Arnab SinhaOct 12, 20142 minDoes relationship with your customer determine customer loyalty?Customer Relationship is a talked about subject. It is worthwhile to understand when relationship with the customers matter most. Before...
Arnab SinhaSep 28, 20146 minDesigning Customer Service Processes For Companies Selling Solutions Through Complex ProductsWhen a company offers its customer a solution through a complex product, providing customer service after selling the product becomes...